Privacy Policy
Last updated: 11 May 2026
Lukki Casino (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. This Privacy Policy explains what data we collect when you visit lukkicasino-ca.online, how we use it, and the rights you have over your information.
1. Information We Collect
We collect two broad categories of information:
- Information you provide directly — such as your name, email address, and the contents of any message you send us through our feedback or contact forms.
- Information collected automatically — such as your IP address, approximate location (country/region only), browser type, operating system, device identifiers, referring URL, pages visited, time spent on pages, and clickstream data.
2. How We Use Your Information
We use the personal information we collect to:
- Operate and maintain the lukkicasino-ca.online website
- Respond to enquiries submitted via our contact form
- Analyse website traffic and user behaviour to improve our content
- Comply with legal obligations, including responsible gambling messaging requirements
- Detect, prevent, and address fraudulent or unauthorised activity
3. Legal Basis for Processing (PIPEDA)
Under PIPEDA, we process your personal data on the basis of your consent (express where required, implied for routine analytics where you continue to use the site). You may withdraw consent at any time by contacting us at support@lukkicasino-ca.com, subject to legal or contractual restrictions.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to make the site work, remember preferences, and measure traffic. Full details are in our Cookie Policy. You can manage cookie preferences through your browser settings.
5. Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share data only with:
- Service providers who help us run the website (hosting, analytics) — under written confidentiality and data processing terms
- Affiliate partner platforms when you click through outbound promotional links — the partner’s own privacy policy then applies
- Law enforcement or regulators where disclosure is required by Canadian law or a valid court order
6. Data Retention
We keep personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. Contact form submissions are typically deleted within 12 months. Anonymised analytics data may be retained longer.
7. Your Rights Under PIPEDA
As a Canadian resident, you have the right to:
- Access the personal information we hold about you
- Correct inaccuracies in your data
- Withdraw consent for ongoing processing (subject to limits)
- Challenge our compliance with PIPEDA by contacting our team or filing a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca)
To exercise any of these rights, email us at support@lukkicasino-ca.com. We respond to verified requests within 30 days.
8. Cross-Border Data Transfers
Some of our service providers may store or process data outside Canada. Where this happens, we ensure equivalent levels of protection through contractual safeguards. By using our site, you acknowledge this transfer may occur.
9. Security
We use industry-standard technical and organisational safeguards (SSL/TLS encryption, access controls, regular security reviews) to protect personal information. No method of transmission over the internet is 100% secure, but we work to minimise risk.
10. Children’s Privacy
Lukki Casino content is intended exclusively for adults aged 18 and over. We do not knowingly collect personal information from minors. If we learn that we have collected data from a minor, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Material changes will be highlighted at the top of the page.
12. Contact
For any privacy-related question or to exercise your rights under PIPEDA, contact our Privacy Officer at support@lukkicasino-ca.com.